Feel free to contact us with questions or comments. You can reach us by phone, via regular mail, or online.
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Note: To protect the privacy of doctors and patients, please adhere to the HIPAA guidelines and do not include any specific identification information (SSN, Patient Name, Member ID, Tax ID, etc.) when contacting us via email or utilizing this contact form.
If your inquiry requires such information, please contact Provider Services at 877-886-4941 or our corporate office at 763-204-8570 or 886-714-0524. For more information on the HIPAA guidelines, patient privacy and compliance, visit www.hhs.gov/ocr/privacy/hipaa/understanding/coveredentities/index.html.
Fulcrum Health encourages open communication without fear of retaliation. Fulcrum Health holds its network chiropractors to the highest practice standards and ethical behavior. As part of this expectation, we have established and made available, a compliance hotline to: providers, patients, Fulcrum Health employees and any other individuals who are concerned about a possible compliance issue. If anyone has knowledge of, or in good faith suspects any wrongdoing:
- in the documenting, coding, or billing for services, equipment, or supplies
- in the organization’s financial practices
- involving any violation of any law or regulation
- involving a violation of any Fulcrum Health policy
- any other compliance concern
they are expected to promptly report it so that an investigation can be conducted and appropriate action be taken.
You may call the hotline to raise concerns or report possible violations to Fulcrum Health pertaining to suspect actions of Fulcrum Health, its providers, its employees or its associates. These reports may be made anonymously. Fulcrum Health’s Compliance Officer will investigate all reports and ensure that corrective action is taken in response to all confirmed compliance violations.
Compliance Hotline phone number: 1-866-714-0526. Please call and leave a message 24/7.
*The Compliance Hotline is not for medical emergencies. For emergency assistance, please call 911.